Changes to printing, photocopying and scanning

July 31, 2012, 7:08 am

≫ Next: Top up your printing and photocopying account

Our old printers and photocopiers have been replaced by new machines that offer black & white and colour printing, photocopying and scanning.

Make yourself familiar with them when preparing for your resits and/or when doing your research:

Scanning is free on each machine and allows you to send the scanned document to your Kingston e-mail or to save it on a USB stick.

Approach us with your questions if the above instructions haven’t covered all of your concerns about the new process. We are happy to assist you!

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Top up your printing and photocopying account

August 1, 2012, 2:00 am

≫ Next: Printing from a mobile device at Kingston University

≪ Previous: Changes to printing, photocopying and scanning

To view or credit your printing and photocopying account go to My Kingston (http://go.kingston.ac.uk ) and select ePay Print from the Tools tab:

This will open a window that will allow you to login to ePay Print with your username and password:

Click on the “Log in” button and you will be taken to the summary of your print and photocopying account. You’ll see your name and current account balance as well as the total amount of print jobs and print pages you have submitted. To the left hand side, the page lists different features to help you manage your account.

For a printing and photocopying top up, click on “Add Credit”:

On the next screen, select the amount of money you want to add to your account and then confirm it by clicking the “Add value” button. Credit will be added via secure online payment and the process is similar to most online purchases.

You’ll next see a summary page. Please click on “Continue” to proceed:

You will then be asked for your Credit / Debit card details and your billing address. Fill in all the fields that end in asterisks – those are required fields.

Once you click “Continue”, your payment will be processed and you will see your current balance if you click on the “Summary” link to the left hand side.

Don’t forget to logout at the end of your transaction.

HAPPY PRINTING AND PHOTOCOPYING! Remember: scanning is for free.

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Printing from a mobile device at Kingston University

August 29, 2012, 7:08 am

≫ Next: A1 or A0 printing

≪ Previous: Top up your printing and photocopying account

It is now possible to submit a print job from your laptop, smartphone or other device. Once submitted the document can be printed out by logging on to any of our managed printers.

Option 1: Upload the document you wish to print via this page: http://www.kingston.ac.uk/support/

Option 2: Log into your University email account via OWA and email print@kingston.ac.uk, with your document as an attachment

Option 3: If your university email account is the default account on your device, simply email the document to print@kingston.ac.uk from within your favourite app

* It is not possible for iphone/iPad users to use Options 1 & 2 but most good apps include email functionality (Option 3).

For further information on printing, please see the help page on My Kingston.

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A1 or A0 printing

November 23, 2012, 6:03 am

≫ Next: A1 and A0 printing

≪ Previous: Printing from a mobile device at Kingston University

Information Services will be beginning a new wide format printing trial from 3^rd December.

Where and when is the trial?

There will be new large format printers installed at Knights Park and Penrhyn Road LRCs from the 3^rd December 2012. The trial will run for two weeks. At KP LRC the printer will be located next to the Helpdesk. At PR LRC it will be on the ground floor of the LRC.

What type of printing is available?

You will be able to print your own posters in A1 or A0 size from any computer in the LRCs. There will only be poster paper available (plain white 120gsm). We will not be able to offer any other specialist printing at this stage.

How do I print?

You must format, send, and release print jobs to the printers. Help sheets will be available from the LRC Helpdesks and posters with instructions will be at each printer. You are responsible for ensuring jobs are set up correctly in PDF, scaled and set to the correct size and layout. Refunds will only be available for printer errors.

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A1 and A0 printing

November 30, 2012, 12:51 am

≫ Next: Printer in open access areas

≪ Previous: A1 or A0 printing

Due to unforeseen technical difficulties the large scale printing trial is on hold till further notice. We will update this blog as soon as we have more information. A1 and A0 printing is still available at the RV campus for all SEC … Continue reading →

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Printer in open access areas

March 13, 2013, 3:43 am

≫ Next: Printing to the bypass tray

≪ Previous: A1 and A0 printing

We are aware that a recent update has caused some Windows computers in our LRCs and labs to lose their printers, or for them to be very slow to appear.

We are working to resolve this as quickly as possible.

In the meantime please use these alternative printing routes:

A. All documents:
1. Go to www.kingston.ac.uk/support
2. Print Copy and Scan
3. Web Upload Page
4. Log In
5. Web Print
6. Submit a Job
7. Select Web Print Mono or Web Print Colour
8. Print Options and Account Selection
9. Upload Document
10. Upload and Complete
11. You will get to a Web Print page where it will tell you it is being held in a queue.

The job can then be released as normal although there may be some delay in the job appearing in the queue.

B. Black and white documents:
Send an email to print@kingston.ac.uk and include the document as an attachment.
If you send a document with any colour in it, it will be printed as colour and you will be charged colour printing prices.

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Printing to the bypass tray

May 1, 2013, 5:45 am

≫ Next: It only takes a minute

≪ Previous: Printer in open access areas

In Windows…

Select File and Print
Select the printer (colour or mono)
Select ‘Properties’
Under ‘Paper Source’ select ‘Bypass Tray’ from the drop down

Place your paper in the Bypass Tray and release the job.

In Macs…

Select File and Print

Select the third drop down menu ‘Copies and Pages’
Select ‘Paper Feed’ from the list
In the ‘Paper Feed’ drop down box select ‘Bypass tray’ or any tray that is listed as ‘Manual’.

Place your paper in the Bypass Tray and release the job.

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It only takes a minute

October 30, 2013, 7:28 am

≫ Next: Printing your cover sheets on coloured paper

≪ Previous: Printing to the bypass tray

Two further videos have been added to Kingston University’s media library. This time we’ll show you how to print from a mobile device and how to renew your loans in iCat.

Remember that you need to log in with your Kingston username and password to watch them.

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Printing your cover sheets on coloured paper

March 5, 2014, 3:58 am

≫ Next: Final year students and their printing credit

≪ Previous: It only takes a minute

We answer a lot of questions about printing on the coloured cardboard sheets from the SEC student office currently. The printers default to A4 plain paper from the printer trays. If you want to print on your own paper, you need to select the bypass tray in the print dialogue box before you submit your print job.

Many of you will probably only want to print the cover sheet of your dissertation on your own paper, so please bear in mind to only select the current page instead of the whole document.

Here are the settings you need to change in

a) Windows…

Select File and Print
Select the printer (colour or mono)
Select ‘Properties’
Under ‘Paper Source’ select ‘Bypass Tray’ from the drop down

Place your paper in the Bypass Tray and release the job.

b) Macs…

Select File and Print

Select the third drop down menu ‘Copies and Pages’
Select ‘Paper Feed’ from the list
In the ‘Paper Feed’ drop down box select ‘Bypass tray’ or any tray that is listed as ‘Manual’.

Place your paper in the Bypass Tray and release the job.

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Final year students and their printing credit

April 14, 2014, 7:25 am

≫ Next: Print-outs not Time-outs: 3 quick ways to print from your own device

≪ Previous: Printing your cover sheets on coloured paper

If you are about to finish your course, you may want to think about using up your printing credit before your University accounts expire. Did you know that you can transfer any excess credit in epay Print to other students as an alternative?

You need to log into your account via My Kingston:

epaypath Choose the Transfers option in the left-hand menu. Now you’ll see an overview of your account including your username and available credit. Next, specify the Amount of money you want to transfer and type the K number of the person who will receive your credit in the Transfer to user field. You can leave a Comment but that’s optional. To confirm the transaction hit the Transfer button.

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Print-outs not Time-outs: 3 quick ways to print from your own device

March 4, 2015, 2:26 am

≫ Next: News from the blog last week

≪ Previous: Final year students and their printing credit

Need to print your work but don’t have the time to login to a university PC? No problem – here’s 3 great time-saving methods that’ll enable you to send documents to the MFDs wirelessly, from your own mobile device or laptop.

Method 1: Login to the My Desktop Anywhere service.

Far and away the best option. Simply install and configure the My Desktop Anywhere software by following these instructions. You’ll then be able to print files in exactly the same manner as if you were using a desktop PC on campus.

My Desktop Anywhere is the best method to use for wireless printing since it gives you the greatest level of functionality: you can tweak page layouts and finishing options, and print in a wide range of file formats (put simply: if you can print it from a university desktop PC, then you can print it via My Desktop Anywhere).

Top Tip: Using one of our Laptop Loans? The My Desktop Anywhere is pre-installed on all these devices. Double-click on the icon that looks like this:

my desktop anywhere

Method 2: Upload your document via the Web Upload Page

If you haven’t installed the My Desktop Anywhere software, you can still print wirelessly: Login to the Web Upload page using your Kingston ID and password, and upload your file in one of the following formats:

supported formats

However, functionality is limited compared to the My Desktop Anywhere service: you can specify Mono (Black and White) or Colour printing, and number of copies, but that’s all. Multi-page documents will automatically be printed double-sided.

You can find step-by-step instructions for using the Web Upload page on the Service desk portal.

Method 3: Send your document to print@kingston.ac.uk

This last method is the quickest and simplest of the lot, but it’s also the most restrictive in terms of functionality. Login to your Kingston University email account and send the file you wish to print as an email attachment to the above address (the file must be in one of the formats listed above in method 2). When you receive a confirmation reply you can collect your document from any university MFD.

You’ll be unable to specify any finishing options. This means that if your document contains any colour elements, then it will automatically be printed in colour and you will be charged accordingly. Likewise, multi-page documents will automatically be printed double-sided.

So there we are: 3 quick ways to print your work, without using a university desktop computer. All of these methods can be used remotely, so you can send your work to print from the comfort of your own home, then come into campus and collect it from one of our MFDs later on that day. Simple!

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News from the blog last week

March 9, 2015, 2:50 am

≫ Next: How to produce posters using the Wide Format Printer

≪ Previous: Print-outs not Time-outs: 3 quick ways to print from your own device

Discover what has been mentioned and discussed on the SEC Library blog last week. Here is this week’s roundup.

Training opportunities. There are several training sessions coming up to help with your studies and beyond….

Need help with your presentations? gives details of some dropins for you to hone your skills at presenting your group work/ posters/ other information. Feedback from experts also given.

Do you have an interview coming up soon? The SEC Placements team are running sessions with mock interviews. Mock interviews for all SEC students (9th March) . Follow the link for full details.

Research tutorials – Advanced Refworks. The next research student session is on 12th March and will cover using Refworks.

Don’t forget our refresher sessions for all SEC students on iCat, Referencing or Advanced searching for your projects during this week in the Student Academic Success Centre.

Useful tips. In addition to all the wonderful training mentioned above we have also highlighted some ways you can get the best out of our LRC services . Print-outs not Time-outs tells you about the different ways you can print from your own devices and Offsite access: some useful links gives you lots of ideas of ways you can use all your University services at home – or anywhere else with an internet connection.

Up to date reading matter. SEC Journals – this week’s arrivals features new issues of print journals for a wide range of recent articles and news items on your subjects. Looking for a newspaper? reminds you that we take current newspapers and place them in the cafe areas at the Camm Centre (RV LRC) and at Penrhyn Road LRC. In addition you can use our access to the database UK Newsstand should you wish to look at older editions of national and also regional newspapers.

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How to produce posters using the Wide Format Printer

March 23, 2015, 7:24 am

≫ Next: Summer opening hours at the Camm Centre

≪ Previous: News from the blog last week

Many of you are giving poster presentations at the moment, and need to print your work in A1 size. This is much too large for our normal MFDs (which have a maximum paper size of A3). So if you want to make a big impact, and create a poster presentation that people will remember, you’ll need to use one of our special Wide Format Printers.

Wide Format Printing

There are machines at both PRD LRC and the Dame Elizabeth Esteve-Coll Centre (Knights Park). They work slightly differently to the normal LRC MFD – you’ll need to save your document in PDF file format before sending it to the Wide Format Printer. Don’t worry if you’re not sure how to do that – a member of LRC staff can help you out.

More details and pricing information are available here. Step-by-step instructions showing how to use the Wide Format Printer can be found in the Service desk portal.

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Summer opening hours at the Camm Centre

May 18, 2015, 8:07 am

≫ Next: Make the most of our laptop loans

≪ Previous: How to produce posters using the Wide Format Printer

Following your queries, confirmation that from Monday 18 May- Friday 18 September, the Camm Centre’s opening hours will be 09.00 – 17.30 Monday to Friday. The whole Roehampton Vale site will remain closed at weekends as normal.

Need to use an LRC after 17.30, or at the weekends, to access specialist software for example? Try the Nightingale Centre (Kingston Hill LRC). It is open from 08.30-21.00 Monday-Thursday, 08.30-17.30 on Fridays and 10.00-17.00 on Saturdays and Sundays from now until 2nd August 2015.

And if you need wide format printing after 17.30 or at weekends, the LRC at Knights Park is open (until 4th June 2015) Monday-Thursday 08.30-21.00, on Fridays from 08.30-17.30 and on Saturdays and Sundays from 10.00-17.00.

Penrhyn Road LRC will be open Monday-Friday 08.30-17.30, and will be closed on Saturdays and Sundays from Friday 15 May – 2nd August 2015 inclusive.

All LRCs will be closed on Bank Holiday Monday 25 May 2015.

Full details of all LRC opening hours are available here.

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Make the most of our laptop loans

April 13, 2016, 3:43 am

≫ Next: Colour printing prices halved in response to student feedback

≪ Previous: Summer opening hours at the Camm Centre

My Desktop anywhere Our laptop loans service has been wildly popular. Now that we have laptops available for loan at all four LRCs, more students than ever are enjoying the benefits of using one of these devices. To make the most of the machines, we recommend that you log in to the My Desktop Anywhere service. Look for the cloud/computer icon on the desktop when you first boot-up the laptop.

By logging in using your K-number and password, you’ll get access to a “virtual” desktop, which looks and acts in exactly the same manner as that which you use on the desktop PCs. Not only will you have access to all the files saved on your H-Drive, you can also request specialist software (such as IBM SPSS, Adobe Photoshop, and Notepad++) via the KU Service store, and print your documents just like you would if you were using a computer in the library.

My Desktop Anywhere can also be installed on your personal laptop. Speak to a member of LRC staff if you’d like further information.

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Colour printing prices halved in response to student feedback

January 11, 2017, 3:35 am

≫ Next: A1 or A0 printing

≪ Previous: Make the most of our laptop loans

Good news everyone! The cost of colour and wide-format printing has been reduced in response to student feedback.

From 9 January 2017, single-sided colour printing costs will be halved to 20p per A4 sheet, with A4 double-sided colour printing reduced to 34p. A3 single sided is halved to 30p and duplex reduced to 54p.

Wide-format printing has also been reduced, while black and white printing remains one of the lowest rates among British universities at just 4p per double-sided page.

The price reductions followed requests from students for cheaper colour printing and have been made possible by the appointment of a new printing contractor.

See all new print prices on the My Kingston Sustainable print page.

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A1 or A0 printing

November 23, 2012, 6:03 am

≫ Next: A1 and A0 printing

≪ Previous: Colour printing prices halved in response to student feedback

Information Services will be beginning a new wide format printing trial from 3^rd December.

Where and when is the trial?

What type of printing is available?

How do I print?

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A1 and A0 printing

November 30, 2012, 12:51 am

≫ Next: Printer in open access areas

≪ Previous: A1 or A0 printing

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Printer in open access areas

March 13, 2013, 3:43 am

≪ Previous: A1 and A0 printing

We are aware that a recent update has caused some Windows computers in our LRCs and labs to lose their printers, or for them to be very slow to appear.

We are working to resolve this as quickly as possible.

In the meantime please use these alternative printing routes:

The job can then be released as normal although there may be some delay in the job appearing in the queue.

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